Service Plans – Delta ModTech
Service & Support

Choose the Support Plan That Fits Your Operation

Whether you need on-call support for day-to-day needs or a proactive partner focused on long-term performance, Delta ModTech has a plan built to keep your machines running at their best.

Delta Advantage

Service Plan
Best for: fast, on-demand day-to-day support & training

Predictable support for day-to-day success.

What is Delta Advantage?

Delta Advantage is Delta ModTech’s flexible, value-driven service plan designed to simplify and streamline your access to technical support, process support, or training. It provides a proactive approach that lets you pre-purchase hours for routine service support and training on your machines.

With Delta Advantage, your team can access day-to-day support or training without the hassle of administrative delays or additional P.O.’s – keeping the process faster and easier so you can focus on driving your company’s priorities forward.

Service Contract Highlights
  • No Expiration: Unused hours roll over and never expire.
  • Cost Savings: First hour is billed at our standard service rate, not the higher one-time rate.
  • Smoother Process: No more waiting for small quotes or getting P.O.s for day-to-day service needs.
  • Simple to Start: Minimum of 12 hours to begin, and we’ll notify you when your hours are running low.
  • Intended for day-to-day support, not complex upgrades or spare parts purchases.
Billing Structure
With Delta Advantage, your prepaid hours are applied more efficiently: time is billed in 15-minute increments at your locked-in labor rate, so you only use the time you need, while avoiding the one-hour minimum charge.
Benefits
  • Locked-in rates
  • No P.O. delays
  • 15-min billing
  • Hours never expire
  • Priority day-to-day support
Enroll in Delta Advantage

PerformanceCare

Service Plan
Best for: proactive, long-term machine performance & uptime

Proactive, scheduled care that keeps your machines performing at their best.

What is PerformanceCare?

The PerformanceCare Service Plan is a proactive, structured program designed to maximize machine performance, throughput, reliability, and efficiency. Rather than reactive, one-time service, it focuses on continuous improvement through scheduled onsite visits, preventive maintenance, targeted training, and process optimization – customized around the priorities that matter most to your team, whether that’s reducing downtime, tightening tolerances, or increasing speed.

Core Components
  • Two onsite visits per year.
  • Customizable scope: each trip can focus on different priorities.
  • 5% discount on spare parts purchased within 30 days of a visit.
What Happens During Each Visit

Our technicians tailor every visit around your goals:

Machine & Process Evaluation
  • Full machine inspection
  • Improved process stability
  • Maintenance practice review
  • Faster speeds & throughput
  • Reduced changeover time
  • Less waste, rejections & scrap
  • Converting & web-control performance
Training & Skill Development
  • Hands-on operator training
  • Maintenance & troubleshooting training
  • Best practices for recipes & setup
  • Additional training opportunities
Improvement Recommendations
  • Relevant hardware upgrade options
  • Downtime risk mitigation
  • Confidence to take on new contracts
Benefits
  • Increased throughput
  • Reduced waste & scrap
  • Faster changeovers
  • Better machine health
  • Stronger operator skills
  • Fewer emergency calls
Enroll in PerformanceCare

Not sure which is right for you? Many customers use both – Advantage for quick day-to-day support and PerformanceCare for scheduled, continuous improvement.